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All of us write – which is why opinions on the subject are so strong. Stretch your creative associations, and read or watch our latest insights on various aspects of writing.
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Workplace emails and conflict: Why you should start with a conversation
On the surface, workplace writing looks like a solo activity involving one person tapping their thoughts into their keyboards. But as we know, human relationships are complex and many issues can’t be fixed with a one-sided stream of words. Recognise when to step away from your desk and seek out the deeper truth before writing.
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Workplace emails and conflict: Why you should start with a conversation
On the surface, workplace writing looks like a solo activity involving one person tapping their thoughts into their keyboards. But as we know, human relationships are complex and many issues can’t be fixed with a one-sided stream of words. Recognise when to step away from your desk and seek out the deeper truth before writing.

The 7 essential writing skills your team must have
When people on your team lack a decent skillset in written communication, the result is often inaction and wasted time.

Moving up the ranks? Here’s how to write like a leader
Recently, I attended a networking event that began with a panel discussion on how to

How to reduce the brag-factor of your resume
While it’s hard to reduce first-person references altogether in your resume, you can make them less obvious by turning other facts into the focal point of your sentences.

The 3 secret ingredients of a good business proposal
Having read my fair share of business proposals, in dozens of different sectors, I can honestly tell you that a badly written proposal is a bit like a long guitar solo. Riveting for the person producing it, but utterly dull to 99% of readers.

3 steps to writing more precisely
Pet words, tricky phrasing, jargon and unnecessary wordplay are all examples of not writing precisely. Here are three ways to get clarity back into your writing.

The rise of the storyteller
Stories are a powerful way to celebrate impact, share values, rethink problems and generally get teams on board with other valuable messages. But how do you become a good business storyteller?

Business email shockers from the customer coalface
If these business emails are anything to go by, then written communications is at an all-time low in Australia.

How to give jargon-creep the flick
Bored of benchmarks? Sick of stakeholders, solutions and drinking the Kool-Aid? Well, you should be, because jargon is no way to express the uniqueness of your business.